SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

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• When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address, email address, phone number, and payment information. This information is necessary to fulfill your order, process your payment, and provide customer support. We use a secure third-party payment processor [e.g. Razorpay, Stripe, PayPal] to handle all payment transactions. You can review their privacy policy here We do not store your full credit card details on our servers.  

• When you browse our store, we also automatically receive your computer's internet protocol (IP) address. This information helps us learn about your browser and operating system, allowing us to optimize our website for different devices and improve your browsing experience.

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SECTION 2 – CONSENT

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How do you get my consent?

• When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you are entering into a contract with us. The processing of your data, including your name, address, email, phone number, and payment information, is necessary to fulfill that contract, and therefore, does not require separate consent under applicable laws. We will only use your data for the specific purposes related to that transaction, such as order fulfillment, payment processing, and customer support related to that specific order. We use a secure third-party payment processor ([e.g., Razorpay, Stripe, PayPal]) to handle all payment transactions. You can review their privacy policy. We do not store your full credit card details on our servers.

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• Withdrawing Your Consent: If you have previously given us consent to contact you or use your information for specific purposes (such as marketing), and you later change your mind, you may withdraw your consent at any time. You can do so by contacting us at  info@vvheelz.in .

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SECTION 3 - DISCLOSURE

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• We may disclose your personal information only in the following limited circumstances:

  • Legal Requirements: We may disclose your personal information if we are required to do so by applicable law, regulation, legal process, or governmental request. This includes responding to subpoenas, court orders, or other legal demands. We will make reasonable efforts to notify you of such a disclosure unless prohibited by law or legal process.  

  • Protection of Our Rights: We may disclose your personal information if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others. This includes investigating and preventing fraud, abuse, or other illegal activities.  

  • Business Transfers: If our business is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or control of your personal information.  

  • Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These service providers are contractually obligated to protect your personal information and only use it for the purposes we specify. Examples include [List examples, e.g., shipping carriers, marketing platforms, data analytics providers, payment processors]. We will only share the minimum necessary information with these providers. We have appropriate data processing agreements in place with these providers to ensure compliance with applicable data privacy laws.  

  • With Your Consent: We will only disclose your personal information to other parties if we have your explicit consent to do so.

  • Categories of Information: The categories of personal information we may disclose in these circumstances include contact information (name, address, email address, phone number), payment information (though we do not store full credit card details), transaction history, IP address, and any other information you have provided to us.

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SECTION 4 - AGE OF CONSENT

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• By using this site, you represent that you are at least 18 years of age (or the age of majority in your jurisdiction, whichever is greater). If you are under 18, you may only use this site with the explicit consent and supervision of a parent or legal guardian.  

• We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information without parental consent, please contact us immediately at [info@vvheelz.in]. We will take steps to remove that information and terminate the child's account.

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SECTION 5 - CHANGES TO THIS PRIVACY POLICY

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• We reserve the right to modify this privacy policy at any time, so please review it frequently. We will post the updated privacy policy on this page with a "Last Updated" date.  

• Any changes and clarifications will take effect immediately upon their posting on the website, unless otherwise stated. For material changes to this policy, we will make reasonable efforts to notify you. This may include sending an email to the address associated with your account (if applicable), posting a prominent notice on our website, or other reasonable means. In the event of a material change, we will also send you an email notification informing you that our privacy policy has been updated and encouraging you to read the revised policy carefully. However, it is your responsibility to periodically review this privacy policy for any updates.

• If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide services to you. We will notify you of such a transfer via email and/or a prominent notice on our website before your information is transferred.​

 

 

SECTION 6 - SECURITY

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• We are committed to protecting the security of your personal information. We take reasonable precautions and implement industry best practices to protect your information from unauthorized access, use, disclosure, alteration, or destruction.

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SECTION 7 - THIRD-PARTY SERVICES

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• We use third-party service providers to help us operate our business, provide services to you, and fulfill your orders. These providers have access to your personal information only to the extent necessary to perform these services on our behalf and are contractually obligated to protect your information.

• The categories of third-party service providers we use include:

• Payment Processors: We use, [e.g. Razorpay, Stripe, PayPal] to process your payments. They have their own privacy policies regarding the information we provide to them for purchase-related transactions. We recommend that you read their privacy policies to understand how they handle your personal information.

• Shipping and Delivery: We use various third-party shipping and delivery companies to fulfill your orders. These companies will receive your name, address, and other necessary shipping information to facilitate delivery. While we strive to work with reputable shipping providers, these companies may change from time to time. We will provide tracking information for your shipments whenever possible.

• Marketing and Advertising: We may use third-party marketing platforms to manage our email marketing, advertising, and analytics. These platforms may collect information about your interactions with our website and marketing materials.

• Analytics: We use analytics providers to understand how visitors use our website. This information helps us improve our website and user experience.

 

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SECTION 8 - COOKIES

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• We use cookies on our website to make it work better and understand how you use it. Cookies are small text files stored on your device.

• Types of Cookies:

• Necessary Cookies: These cookies are essential for the website to function (e.g., shopping cart, login). You can't disable these.

• Other Cookies: We use other cookies for analytics and marketing. We'll tell you more about these when we choose our providers.

• Wix Cookies: Wix, our website platform, may also use cookies. See their cookie policy for details: [Link to Wix Cookie Policy: https://www.wix.com/about/cookie-policy ]

• Managing Cookies: You can control cookies in your browser settings. However, some parts of the site might not work correctly if you disable them.